Reviews
Mr Andrew Bird
2021-05-01
Person
5
5
0
1st May 2021
Andrew was very professional whilst being able to make me feel I could ask any questions without being made to feel I was wasting anyone’s time.
He was very conscious of the delicate situation and asked me if I was ok to show my stoma and discuss my queries.
Overall a very good call and very informative.
Thank you Andrew.
13th May 2021
Response from Mr Andrew Bird
Thank you. Nothing is a waste of time if it is causing concern. I am glad you felt able to share your queries.
Mr Andrew Bird
2021-05-01
Person
5
5
0
1st May 2021
Andrew was amazing, he really helped with the problems I've been having with my stoma.
13th May 2021
Response from Mr Andrew Bird
I'm really glad to have been able to help. Thanks for leaving the feedback.
Mr Andrew Bird
2021-04-30
Person
5
5
0
30th April 2021
Really helpful and informative
13th May 2021
Response from Mr Andrew Bird
Thanks for the feedback. I'm glad to be able to help.
Mr Andrew Bird
2021-04-24
Person
5
5
0
24th April 2021
He explained everything to me
26th April 2021
Response from Mr Andrew Bird
Thank you for taking the time to leave the feedback. I hope the explanations were useful.
Mr Andrew Bird
2021-04-21
Person
5
5
0
21st April 2021
Andrew Bird was very caring& professional throughout our telephone call. Whilst suggesting alternative methods of managing my stoma he listened to my view & preferences, never discarding what I said I preferred. I was without doubt that whereas finances within the NHS budget are of paramount importance & mattered to Andrew at the same time the patients needs & what is best for them was equally important. When NAMS first ‘appeared’ for us to obtain our stoma requirements, I have to say I was not at all happy with certain aspects of the service towards myself as a patient. As time has passed, I feel this has changed so much for the better & I now feel that the patients thoughts particularly on the appliances they feel are best for them personally definately matters, whereas this did not come across to me beforehand at all. I have not had a face to face review as yet due to my previous experiences, preferring to see my own hospital stoma nurse, however, following this conversation with Andrew I will without doubt consider this for the future.
26th April 2021
Response from Mr Andrew Bird
Thank you for these kind words. You have managed to capture the essence of the service perfectly here. I am glad to read that you feel your previous concerns have been addressed.
Mr Andrew Bird was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Specialises in
- Stoma Care
Qualifications:
- Adult Nurse, Level 1
- Nurse Independent/Supplementary Prescriber
Profile
Andrew became a Registered Nurse in 2002 and has since gained experience within colorectal surgery, critical care and pain management before taking on the role of Lead Stoma Care Nurse at the Queen’s Medical Centre (QMC) in Nottingham in 2015.
Since then, he has worked with ostomates, nurses, industry and support groups towards improving the lives of those living with a stoma. He has been involved with Association of Stoma Care Nurses UK (ASCN) as an area representative and with the World Council of Enterostomal Therapists (WCET) scientific committee prior to becoming Honorary Treasurer for ASCN in 2019 and Chair in 2022.
Andrew was awarded the British Journal of Nursing Stoma Care Nurse of the Year award 2019 for his work in developing a seven day stoma care service at the QMC. 2019 also saw Andrew become the Clinical Lead for Connect Prescription Services at Fittleworth Medical Limited.
Resources
Short link to review Mr Andrew Bird: http://iwgc.net/eonye